Welcome to Tech Lounge SH.P.K. ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our Business-to-Business (B2B) online shop (the "Platform") for the purchase of IT products (laptops, PCs, servers, and related products). By registering an account or making any purchase on our Platform, you agree to be bound by these Terms.
1. Company Information
1.1. Business Name: Tech Lounge SH.P.K.
1.2. Business Number: 812029090
1.3. Registered Address: Rr. Sicilia / B56 / Kalabri / Prishtine / Kosove
1.4. Currency: All transactions are processed in Euros (€).
1.5. Taxes: All transactions are subject to applicable taxes in Kosovo, including VAT and any other mandatory levies as required by law. Tax details will be itemized during the checkout process or on the invoice.
2. Eligibility
2.1. B2B Use Only:
The Platform is strictly for business-to-business (B2B) transactions. By creating an account, you confirm that you are acting on behalf of a business entity and not as an individual consumer.
2.2. Authorized Users:
You must be an authorized representative of a business entity to register and use this Platform. You must provide accurate and verifiable business information during registration.
2.3. Account Responsibility:
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately if you suspect unauthorized access or use of your account.
3. Account Registration
3.1. To access the Platform, you must:
- Provide accurate business details (e.g., company name, business registration number, VAT ID, etc.).
- Verify your business status if requested.
- Agree to these Terms.
3.2. We reserve the right to approve, reject, or suspend any account registration at our sole discretion without providing a reason.
4. Orders and Pricing
4.1. Product Availability:
All products displayed on the Platform are subject to availability. We reserve the right to limit quantities or discontinue products without notice.
4.2. Pricing:
All prices are listed in Euros (€) and are exclusive of applicable taxes, duties, and shipping costs, which will be calculated and displayed during checkout.
4.3. Order Confirmation:
Orders are only confirmed upon receipt of payment and issuance of an order confirmation email.
4.4. Payment Terms:
Payment must be made in accordance with the payment methods listed on the Platform. Late payments may result in order delays or account suspension.
5. Shipping and Delivery
5.1. Shipping Terms:
We will ship products to the business address provided during registration or order placement. Delivery times are estimates and not guaranteed.
5.2. Risk of Loss:
Risk of loss or damage to products passes to you upon delivery.
6. Warranty and Returns
6.1. Manufacturer Warranty:
Products may come with a manufacturer’s warranty. Refer to the product description or warranty documentation for details.
6.2. Return Policy:
Returns are only accepted for defective or incorrectly delivered products. All returns must be initiated within 15 days of delivery and comply with our return policy outlined on the Platform.
6.3. Exclusions:
We are not responsible for damages caused by misuse, unauthorized modifications, or third-party repairs.
7. Intellectual Property
7.1. All content, trademarks, and intellectual property on the Platform remain our property or the property of our licensors. You may not copy, reproduce, or distribute any content without prior written consent.
8. Prohibited Activities
You agree not to:
- Misrepresent your business information.
- Resell products purchased on the Platform without prior authorization.
- Use the Platform for unlawful or fraudulent purposes.
- Attempt to interfere with the Platform's operations or security.
9. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages arising from your use of the Platform or purchased products.
- Our total liability for any claims is limited to the amount paid for the specific order in question.
10. Termination
We reserve the right to suspend or terminate your account or access to the Platform at any time for breach of these Terms or any unlawful activity.
11. Governing Law
These Terms are governed by the laws of the Republic of Kosovo. Any disputes shall be resolved exclusively in the courts of Prishtina.
12. Amendments
We may update these Terms at any time. Continued use of the Platform after changes are posted constitutes acceptance of the revised Terms.
By creating an account and accessing our B2B shop, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.